Last updated: [DATE]
Sessions and classes are booked through our booking system at thefitnessroom.simplybook.it. A booking is confirmed once you receive a confirmation email or message.
You can cancel or reschedule a session or class up to 24 hours beforehand at no charge. Cancellations made inside 24 hours, or missed sessions without notice, may be charged in full. [Update this if your actual cancellation window differs.]
Payment is taken through our booking system, SimplyBook.me, or in person, depending on how you book. Unused sessions within an active package are not normally refundable, but may be transferred to another member with our agreement. [Update this if your actual payment or refund practice differs.]
By taking part in a session or class, you confirm that you have no medical condition that would make exercise unsafe for you, or that you have checked with a doctor first. Tell your coach about any injuries, conditions or concerns before you start.
Physical exercise carries an inherent risk of injury. By taking part, you accept that risk and agree that The Fitness Room and its coaches are not liable for injury arising from normal participation, except where caused by our negligence. [This paragraph in particular should be reviewed by a solicitor before publishing, liability wording needs to match UK consumer law correctly.]
We want The Fitness Room to be a welcoming space for everyone. We reserve the right to refuse entry or membership to anyone behaving in a way that puts others at risk or creates an unsafe or unwelcoming environment.
Occasionally we may need to cancel or amend a class, for example due to coach illness, public holidays, or low numbers. Where possible we will give as much notice as we can via Instagram or SimplyBook, and any session you have paid for but not attended as a result will be credited or rescheduled. [Update this if your actual practice differs.]
Questions about these terms? Email [CONTACT EMAIL].